1 Akinorisar

Sandals Resorts International Case Study

Supreme Court, Appellate Division, First Department, New York.

SANDALS RESORTS INTERNATIONAL LIMITED, Petitioner–Appellant, v. GOOGLE, INC., Respondent–Respondent.

    Decided: May 19, 2011

ANGELA M. MAZZARELLI, J.P., DAVID B. SAXE, JAMES M. McGUIRE, HELEN E. FREEDMAN, SHEILA ABDUS–SALAAM, JJ.Day Pitney LLP, New York (David B. Newman of counsel), for appellant.

This proceeding seeking pre-action disclosure requires us to consider a claim of defamation arising out of an e-mail sent to multiple undisclosed recipients in which the unknown writer contrasts the financial circumstances of the people of Jamaica with that of a corporation that operates multiple resorts in Jamaica, implicitly criticizing the corporation's treatment of native Jamaicans.   This appeal from an order denying the petition raises questions regarding the distinction between assertions of fact and expressions of opinion, the social context of the e-mail at issue, and anonymous e-mail communications generally.

Petitioner Sandals Resorts International seeks disclosure of information and materials that would enable it to bring a libel claim against the account holder of the Google gmail account from which the complained-of e-mail was sent.   The writer of the e-mail is identified as John Anthony, at “jft​3092 @​gmail.​com”;  its addressees are Betty Ann Blaine and “UNDISCLOSED RECIPIENTS.”   Apprehension of the contents of the e-mail is somewhat hampered by spelling and syntax errors, and because the first page of the copy of the e-mail appended to the petition is cut off on the right-hand side, leaving gaps in its content.1

The e-mail's subject line reads:  “THERE (sic ) SOMETHING GRAVELY WRONG WITH THIS PICTURE OF JAMAICA ERRRR ․ SANDALS? (sic ) THE NEED FOR [gap].”   The body of the e-mail intersperses comments by the writer with links to various Web sites that presumably contained information that prompted or support the writer's remarks.   The gist of the e-mail is that the country of Jamaica gives subsidies to the Sandals resorts, paid for by Jamaican taxpayers, while the foreign corporation that owns the resort company hires only foreigners for its senior managerial positions and hires Jamaican nationals only for menial jobs at its Jamaican resorts.

The first line of the e-mail's body is a link to a photograph published in the Internet edition of The Jamaica Observer at its Web site, www.​jamaicaob​server. ​com.   The next line reads, “Sandals sweeps World Travel Awards in London,” and is followed by the link to an article by that name, dated November 11, 2009, published at the Jamaica Observer Web site.   The e-mail then proceeds with commentary prompted by that article and the images that accompanied it:

“Jamaica the land of the Arawak and Caribs now looks like it has had a population shift like that which occurred to Egypt.   At least this is [gap] the real wealth of the country is now moving to Ireland and elsewhere the rich like the Rollins bank and locals are scared stiff to ask ques [gap] “WHY ARE POVERTY–STRICKEN JAMAICAN TAXPAYERS SUBSIDIZING THE BILLION DOLLAR TOURIST INDUSTRY [gap] GIVING AIRLINE SUBSIDIES WORTH HUNDREDS OF MILLIONS OF DOLLARS FOR CHARITY PROGRAMS AND MENIAL [gap] OPERATIONS FOR BRINGING IN THEIR TOURISTS FREE ESPECIALLY.

“MAKING FOREIGN MILLIONAIRES AT JAMAICANS'S EXPENSE?”   The e-mail then quotes from another article (with accompanying images) published at the Jamaican Observer Web site on August 9, 2008, entitled “ ‘Butch’ Stewart Superstar!,” which relates that the founder and chairman of Sandals Resorts International, Gordon “Butch” Stewart, and his son, Sandals' CEO Adam Stewart, attended a reception for Canadian travel agents and tour operators.   Specifically, the e-mail quotes portions of the article in which it is stated that “Butch ․ was mobbed by travel agents and tour operators hungry to meet the man who had built the brand many of them had made million [gap]” and that relate that a travel agent named “Affonso[ ] ․ disclosed that this year she had sold 90 bookings and had made over $1 million selling Sandals/ Beaches.”

Following the foregoing quoted material from the article is this commentary:


Next in the text of the e-mail is a link to a Web site containing an image, apparently depicting Kevin Froemming, the president of Unique Vacations, Inc., which company is part of the Sandals corporate network:

“K. Froemming. Another millionnaire, President, Unique Vacations—laughing at us?

“Unique Vacations, Inc. the Wordwide Representative of Sandals and Beaches Resorts.   How many Jamaican nationals work here?”


Directly below the foregoing is a link to an image located at the sandals.com Web site, which is followed by:

“MAKING BEDS–MASSAGES–JAMAICAN JOBS!,” and a similar link to another image at the Sandals Web site.   That is followed by:


Next is the remark,

“LOOK AT THIS GREAT JOB THAT WENT TO A FOREIGNER,” followed by a link to an article published at www.​prweb.​com, entitled, “Sandals Resorts Appoints 16–Year Veteran, Dinah Marzullo, As Senior Director of Advertising,” which reads,

“Miami FLA [link ] June 2, 2008—Sandals Resorts today announced the appointment of Dinah Marzullo as senior director of advertizing.   Mazullo, who most recently served as advertising director at Carnival Cruise Lines, will be based out of Unique Vacations Inc. (UVI)”

followed by these comments:


The next comment, “LARGE NUMBER OF JOBS! JAMAICANS EXCLUDED?,” is followed by a www.​sandals.​com/​employment link.

Finally, the remarks




are followed by links to sandals.com images of the various Sandals resorts in Jamaica.

Sandals contends that this e-mail is false and defamatory in asserting essentially that Sandals is racist and discriminatory in hiring non-Jamaicans for all positions of management and authority, and giving native Jamaicans only low-paying menial jobs.   It therefore seeks

“all information concerning the Google account designated as jft​3092 @​gmail.​com including but not limited to all e-mail, instant messages, text messages, buddy lists, address books, contact lists, account histories, account settings, profiles, mail boxes, folder structure, detailed billing, user activity records (log on and log off times), user identification records, phone number access records, ISP access records, and all information provided by the user at the time the account was created.”

Pursuant to a stipulation between the parties, Google notified the account holder and provided him with a copy of the order to show cause and petition;  the account holder contacted the motion court, acknowledging receipt of the documents and asserting that the publication was not defamatory.

The court denied the petition, finding that the e-mail is nonactionable opinion, because it “does not contain assertions of fact, nor would a reasonable person construe that it does.”   The court continued:  “For the most part, the account holder enumerates queries in response to articles and pictures.   The account holder provides links to the text on which his/her assertions are based.”   These links, according to the court, provide the reader with the facts and allow the reader to arrive at his or her own conclusions, indicating to the reader “that the account holder's words are meant to provoke either thought or discussion and are therefore protected speech.”   The court also found that the resort company “offer[ed] no evidence of the harm the account holder's e-mail has caused it” and therefore could not satisfy the “injury” element of a libel cause of action.

For the reasons that follow, we affirm.

 Pre-action discovery is available under CPLR 3102(c) only “where a petitioner demonstrates that [it] has a meritorious cause of action and that the information sought is material and necessary to the actionable wrong” (see Bishop v. Stevenson Commons Assoc., L.P., 74 A.D.3d 640, 641, 905 N.Y.S.2d 29 [2010], lv. denied 16 N.Y.3d 702, 917 N.Y.S.2d 108, 942 N.E.2d 319 [2011] ).   The petition fails to demonstrate that Sandals has a meritorious cause of action.

 Defamation is defined as the making of a false statement of fact which “tends to expose the plaintiff to public contempt, ridicule, aversion or disgrace” (Rinaldi v. Holt, Rinehart & Winston, 42 N.Y.2d 369, 379, 397 N.Y.S.2d 943, 366 N.E.2d 1299 [1977], cert. denied 434 U.S. 969, 98 S.Ct. 514, 54 L.Ed.2d 456 [1977] [citations omitted] ).  “Since falsity is a sine qua non of a libel claim and since only assertions of fact are capable of being proven false, ․ a libel action cannot be maintained unless it is premised on published assertions of fact,” rather than on assertions of opinion (Brian v. Richardson, 87 N.Y.2d 46, 51, 637 N.Y.S.2d 347, 660 N.E.2d 1126 [1995] ).

 Initially, we observe that nothing in the petition identifies specific assertions of fact as false.   That is, there is nothing in the petition contradicting the e-mail's claim that Sandals offers only menial jobs to native Jamaicans of African heritage.

 Nor did Supreme Court err in reasoning that the failure to allege the nature of the injuries caused by the statement was fatal to the petition.   While a pleading of special damages is not necessary in a case of defamation per se, there must be something that addresses the element of injury to reputation (see Ferguson v. Sherman Sq. Realty Corp., 30 A.D.3d 288, 289, 817 N.Y.S.2d 272 [2006] ).   Sandals argues that portraying a plaintiff as racist constitutes libel per se, citing Herlihy v. Metropolitan Museum of Art, 214 A.D.2d 250, 633 N.Y.S.2d 106 [1995].   However, where the plaintiff is a corporation, a cause of action for libel per se requires the plaintiff to establish that the publication injured its business reputation or its credit standing (see Warehouse Willy v. Newsday, 10 A.D.2d 49, 51, 196 N.Y.S.2d 787 [1960] ).   Thus, even accepting that the e-mail portrays petitioner as a company whose hiring decisions are informed by the applicants' race—a portrayal that certainly would be defamatory—there still must be some allegation tending to establish that its business reputation was harmed.   Petitioner made no such allegation in its petition.

Even were we to find that the petition sufficiently alleged that the subject e-mail injured Sandals' business reputation or damaged its credit standing, we still would deny the application for disclosure of the account holder's identification on the ground that the subject e-mail is constitutionally protected opinion.

“Distinguishing between assertions of fact and nonactionable expressions of opinion has often proved a difficult task” (Brian v. Richardson, 87 N.Y.2d at 51, 637 N.Y.S.2d 347, 660 N.E.2d 1126).   The approach now used in this State for determining which statements are protected opinion and which are unprotected factual assertions is based on a four-part formula enunciated in Ollman v. Evans, 750 F.2d 970 [DC Cir.1984], cert. denied 471 U.S. 1127, 105 S.Ct. 2662, 86 L.Ed.2d 278 [1985];  see Immuno AG. v. Moor–Jankowski, 77 N.Y.2d 235, 243, 566 N.Y.S.2d 906, 567 N.E.2d 1270 [1991], cert. denied 500 U.S. 954, 111 S.Ct. 2261, 114 L.Ed.2d 713 [1991] )).   The four factors of the Ollman formula are:  (1) whether the statement at issue has a precise meaning so as to give rise to clear factual implications (id. at 980), (2) the degree to which the statements are verifiable, i.e., “objectively capable of proof or disproof” (id. at 981), (3) whether the full context of the communication in which the statement appears signals to the reader its nature as opinion (id. at 982), and (4) whether the broader context of the communication so signals the reader (750 F.2d at 983).

The United States Supreme Court substantially altered the last two “context” considerations of this formula in Milkovich v. Lorain Journal Co., 497 U.S. 1, 110 S.Ct. 2695, 111 L.Ed.2d 1 [1990], which decision “put[ ] an end to the perception—as it turns out, misperception—traceable to dictum in Gertz v. Robert Welch, Inc. (418 U.S. 323, 339–340, 94 S.Ct. 2997, 41 L.Ed.2d 789) that ․ there is a ‘wholesale defamation exemption for anything that might be labeled “opinion” ’ ” (Immuno AG. v. Moor–Jankowski, 77 N.Y.2d 235, 242, 566 N.Y.S.2d 906, 567 N.E.2d 1270 [1991], citing Milkovich, at 18).   Concerned about difficulties it believed would be likely to arise from application of the newly eased standards of the Milkovich decision, the Court of Appeals in Immuno AG. v. Moor–Jankowski announced that the New York State Constitution provides broader speech protections than does the United States Constitution under Milkovich.   It announced that “the standard articulated and applied in Steinhilber furnishes the operative standard in this State for separating actionable fact from protected opinion” (Immuno AG. v. Moor–Jankowski, 77 N.Y.2d 235, 243, 566 N.Y.S.2d 906, 567 N.E.2d 1270 [1991], cert. denied 500 U.S. 954, 111 S.Ct. 2261, 114 L.Ed.2d 713 [1991], citing Steinhilber v. Alphonse, 68 N.Y.2d 283, 508 N.Y.S.2d 901, 501 N.E.2d 550 [1986] ).

 Accordingly, the standard in this state for distinguishing protected expressions of opinion from actionable assertions of fact, as articulated in Steinhilber, is as follows:

“A ‘pure opinion’ is a statement of opinion which is accompanied by a recitation of the facts upon which it is based.   An opinion not accompanied by such a factual recitation may, nevertheless, be ‘pure opinion’ if it does not imply that it is based upon undisclosed facts.   When, however, the statement of opinion implies that it is based upon facts which justify the opinion but are unknown to those reading or hearing it, it is a ‘mixed opinion’ and is actionable.   The actionable element of a ‘mixed opinion’ is not the false opinion itself—it is the implication that the speaker knows certain facts, unknown to his audience, which support his opinion and are detrimental to the person about whom he is speaking” (68 N.Y.2d at 289–290, 508 N.Y.S.2d 901, 501 N.E.2d 550 [citations and footnote omitted] ).

Sandals views the e-mail complained of here as containing actionable false statements of fact, or an actionable statement of mixed fact and opinion, in which the anonymous writer created the impression that Sandals engages in racist hiring practices.   Sandals analogizes its claim to that of the plaintiff in Herlihy v. Metropolitan Museum of Art, 214 A.D.2d 250, 633 N.Y.S.2d 106 [1995], supra, who asserted that museum volunteers had falsely accused her of making anti-Semitic remarks and that as a result of these false accusations she was fired.   The allegedly false accusations by the defendants included claims that plaintiff had said to them, “[y]ou Jews are such liars” and “[y]ou Jews are all alike” (id. at 254, 633 N.Y.S.2d 106).   Since “ the natural connotation of these statements was that plaintiff was anti-Semitic, a claim of slander per se was stated, and the defendants' motion for summary judgment on that cause of action was denied (id. at 261, 633 N.Y.S.2d 106).

However, Herlihy is inapposite to Sandals' claim.   Although implying that someone is racist is as libelous as representing someone as anti-Semitic, here, we are not dealing with a few oral statements that each stand on their own, but with a multi-page writing.   Consequently, our inquiry must address both the words and the context of the e-mail as a whole, as well as its broader social context, to determine whether the content of the e-mail constitutes defamation.

There is validity to Sandals' argument that the “natural connotation” of the e-mail is that Sandals' hiring policies are racist.   Although most of the comments in the e-mail refer to “Jamaicans” and “foreigners” without reference to race or skin color, there is one specific assertion that Sandals “does not even have a single dark-skinned Jamaican on its board,” from which it is reasonable to infer that the writer is suggesting that Sandals is biased in its treatment of Jamaicans of color.   It is also true, as Sandals states, that assertions of objective fact seem to be contained in the comments that Jamaicans are relegated to menial, low-paying jobs such as making beds, cleaning toilets, and giving massages, while foreigners hold “high profile luxury-style jobs,” and that the government is subsidizing tourist empires with the taxes of poverty-stricken Jamaicans.

However, none of these factual assertions establishes a meritorious defamation claim.

 The question of whether a defamation claim may be maintained does not turn on whether the writing contains assertions that may be understood to state facts.  “[E]ven apparent statements of fact may assume the character of statements of opinion, and thus be privileged, when made in public debate, heated labor dispute, or other circumstances in which an audience may anticipate [the use] of epithets, fiery rhetoric or hyperbole” (Steinhilber, 68 N.Y.2d at 294, 508 N.Y.S.2d 901, 501 N.E.2d 550 [citation and internal quotation marks omitted] ).   Moreover, “ ‘sifting through a communication for the purpose of isolating and identifying assertions of fact’ should not be the central inquiry” (Guerrero v. Carva, 10 A.D.3d 105, 112, 779 N.Y.S.2d 12 [1st Dept.2004], quoting Brian v. Richardson, 87 N.Y.2d at 51, 637 N.Y.S.2d 347, 660 N.E.2d 1126).   Rather, it is necessary to consider the writing as a whole, as well as the “over-all context” of the publication, to determine “whether the reasonable reader would have believed that the challenged statements were conveying facts about the libel plaintiff” (Brian v. Richardson, 87 N.Y.2d at 51, 637 N.Y.S.2d 347, 660 N.E.2d 1126, quoting Immuno AG. v. Moor–Jankowski, 77 N.Y.2d at 254, 566 N.Y.S.2d 906, 567 N.E.2d 1270).  “[C]ourts must consider the content of the communication as a whole, as well as its tone and apparent purpose” (Mann v. Abel, 10 N.Y.3d 271, 276, 856 N.Y.S.2d 31, 885 N.E.2d 884 [2008], cert. denied 555 U.S. 1170, 129 S.Ct. 1315, 173 L.Ed.2d 584 [2009] [citations omitted] ).

In Brian v. Richardson, the Court considered an article by former United States Attorney General Elliot Richardson called “A High–Tech Watergate” that was published on the Op–Ed page of the New York Times on October 21, 1991 (87 N.Y.2d at 48, 637 N.Y.S.2d 347, 660 N.E.2d 1126).   Although the article contained assertions that the plaintiff, Dr. Earl W. Brian, was “linked to a scheme to take [Richardson's client] Inslaw's stolen software and use it to gain the inside track on a $250 million contract to automate Justice Department litigation divisions” (id. at 48–49, 637 N.Y.S.2d 347, 660 N.E.2d 1126 [internal quotation marks omitted] ), the Court concluded that Brian's defamation claim against Richardson was properly dismissed.   It explained that since “the purpose of defendant's article was to advocate an independent governmental investigation into the purported misuse of the software that Inslaw had sold to the Justice Department, ․ a reasonable reader would understand the statements defendant made about plaintiff as mere allegations to be investigated rather than as facts ” (id. at 53, 637 N.Y.S.2d 347, 660 N.E.2d 1126).

Considering the e-mail in question here as a whole, we find that it is an exercise in rhetoric, seeking to raise questions in the mind of the reader regarding the role of Jamaican nationals in the Sandals resorts located in Jamaica.   It is replete with rhetorical questions, asked either in relation to a link to an article about Sandals' companies or executives or in relation to a link to a photograph from the resorts' on-line public relations materials.   Its apparent purpose is not to characterize Sandals Resorts as racist.   It is to call to the reader's attention the writer's belief that the native people of Jamaica, specifically the taxpayers, are providing financial support for the resorts on their island, but are not reaping commensurate financial rewards for that investment.

The tone of the e-mail, as well, indicates that the writer is expressing his or her personal views, in that it reflects a degree of anger and resentment at the idea that travel agents make money from the success of Sandals, and foreign nationals earn large salaries from the resorts, while native Jamaicans benefit financially only by being hired for service jobs at the resorts.

To the extent the e-mail suggests that Sandals' hiring of native Jamaicans is limited to menial and low-paying jobs, a reasonable reader would understand that as an allegation to be investigated, rather than as a fact (see Brian v. Richardson, 87 N.Y.2d at 53, 637 N.Y.S.2d 347, 660 N.E.2d 1126).

Nor does the e-mail imply that it is based upon undisclosed facts;  on the contrary, each remark is prompted by or responsive to a hyperlink, that is, it is “accompanied by a recitation of the facts upon which it is based,” and therefore qualifies as “pure opinion” under the Steinhilber analysis (68 N.Y.2d at 289, 508 N.Y.S.2d 901, 501 N.E.2d 550).

Finally, consideration of the “broader social context into which the statement fits” (Ollman, 750 F.2d at 983) also requires the conclusion that the e-mail must be treated as an expression of the writer's views and opinions, which he is asking the reader to consider.

The culture of Internet communications, as distinct from that of print media such a newspapers and magazines, has been characterized as encouraging a “freewheeling, anything-goes writing style” (see Cheverud, Comment, Cohen v. Google, Inc., 55 N.Y. L. Sch. L. Rev. 333, 335 [2010/11] ).

“It is ․ imperative that courts learn to view libel allegations within the unique context of the Internet.   In determining whether a plaintiff's complaint includes a published ‘false and defamatory statement concerning another,’ commentators have argued that the defamatory import of the communication must be viewed in light of the fact that bulletin boards and chat rooms ‘are often the repository of a wide range of casual, emotive, and imprecise speech,’ and that the online ‘recipients of [offensive] statements do not necessarily attribute the same level of credence to the statements [that] they would accord to statements made in other contexts.’   Because the context of a statement impacts its potentially defamatory import, it is necessary to view allegedly defamatory statements published on the Internet within the broader framework on which they appear, taking into account both the tenor of the chat room or message board in which they are posted, and the language of the statements.   The low barrier to speaking online allows anyone with an Internet connection to publish his thoughts, free from the editorial constraints that serve as gatekeepers for most traditional media of disseminating information.   Often, this results in speech characterized by grammatical and spelling errors, the use of slang, and, in many instances, an overall lack of coherence” (O'Brien, Note, Putting a Face to a (Screen) Name:  The First Amendment Implications of Compelling ISPs to Reveal the Identities of Anonymous Internet Speakers in Online Defamation Cases, 70 Fordham L. Rev. 2745, 2774–2775 [2002] [citations omitted] ).

The observation that readers give less credence to allegedly defamatory remarks published on the Internet than to similar remarks made in other contexts, specifically addresses posted remarks on message boards and in chat rooms.   However, it is equally valid for anonymous Web logs, known as blogs, and it applies as well to the type of widely distributed e-mail commentary under consideration here.

Indeed, the e-mail at issue here, which questions not so much Sandals' conduct with regard to race as its use of Jamaican wealth and the Jamaican labor pool, bears some similarity to the type of handbills and pamphlets whose anonymity is protected when their publication is prompted by the desire to question, challenge and criticize the practices of those in power without incurring adverse consequences such as economic or official retaliation (see generally Martin, Comment and Casenote, Freezing the Net:  Rejecting a One–Size–Fits–All Standard for Unmasking Anonymous Internet Speakers in Defamation Lawsuits, 75 U Cin L. Rev. 1217, 1219 [Spring 2007];  Levine, Note, Establishing Legal Accountability for Anonymous Communication in Cyberspace, 96 Colum L. Rev. 1526, 1531 [1996] ).   Indeed, the anonymity of the e-mail makes it more likely that a reasonable reader would view its assertions with some skepticism and tend to treat its contents as opinion rather than as fact.

This observation is in no way intended to immunize e-mails the focus and purpose of which are to disseminate injurious falsehoods about their subjects.   However, we should protect against “[t]he use of subpoenas by corporations and plaintiffs with business interests to enlist the help of ISPs via court orders to silence their online critics[, which] threatens to stifle the free exchange of ideas” (Calvert, et al., David Doe v. Goliath, Inc.:  Judicial Ferment in 2009 for Business Plaintiffs Seeking the Identities of Anonymous Online Speakers, 43 J Marshall L. Rev. 1, 15 [Fall 2009] ).

In sum, while isolated portions of the subject e-mail are arguably factual, those portions constitute facts supporting the writer's opinion, which renders the writing as a whole “pure opinion” since it does not imply that it is based upon undisclosed facts (see Steinhilber, 68 N.Y.2d at 289–290, 508 N.Y.S.2d 901, 501 N.E.2d 550).   Far from suggesting that the writer knows certain facts that his or her audience does not know, the e-mail is supported by links to the writer's sources.   Moreover, the “content of the whole communication, its tone and apparent purpose” (Immuno AG., 77 N.Y.2d at 254, 566 N.Y.S.2d 906, 567 N.E.2d 1270), and its very anonymity, would signal to any reasonable reader that the writer's purpose is to foment questioning by native Jamaicans regarding the role of Sandals' resorts in their national economy.   Thus, the communication is not actionable.

Accordingly, the judgment of the Supreme Court, New York County (Alice Schlesinger, J.), entered April 16, 2010, dismissing the petition for pre-action discovery in an action for libel, should be affirmed, without costs.   The appeal from the order, same court and Justice, entered April 30, 2010, which denied petitioner's ex parte application for reargument (incorrectly denominated an application for renewal and reargument), should be dismissed, without costs, as taken from a nonappealable order.


1.   Missing contents are indicated by the notation “[gap].”


All Concur.

As the dynamic Deputy Chairman and Chief Executive Officer of Sandals Resorts International, the world's leading resort company, and The ATL Group, Jamaica's
longest standing automotive and appliance distributors with recently expanded
region-wide operations, Adam Stewart is one of the most successful and admired entrepreneurs of our time. A philanthropist at heart, Stewart also serves as the
President of the Sandals Foundation, a 501 (c) (3) nonprofit organisation aimed at fulfilling the promise of the Caribbean community by improving lives and preserving the natural surroundings, through investments in sustainable regional projects in
education, community and the environment.

Born in 1981, the same year his father Gordon 'Butch' Stewart purchased his first hotel and launched the Sandals Resorts chain, Adam Stewart was raised in Jamaica and later graduated from Florida International University's (FIU) acclaimed Hospitality Management Programme in Miami. After graduation, Stewart underwent a fast track immersion course through the company's Caribbean-wide resort operations which today comprises 19 resorts across three brands and seven islands. Read More

A decade under Adam Stewart's stewardship, Sandals continues to follow a trajectory of exhilarating growth that has seen new resorts, new islands being explored and the introduction of industry-changing innovation and developments. Stewart's ambitious leadership has moved the brand well beyond the all-inclusive concept to its signature Luxury Included® resorts, offering guests unprecendented and unmatched vacation priviliges and experiences in the region's most sought-after locations. Stewart's leadership has earned the company international acclaim and has seen the brand being named the World Travel Awards' Leading Luxury All-Inclusive Company for 22 consecutive years.

With Stewart as the pioneer, the company expects even more growth and has plans to double size and triple revenue over the next decade through at least 10 new exciting developents, including the debut of the highly-anticipated over-the-water suites at Sandals Royal Caribbean Resort & Private Island, the first of its kind for the Caribbean. This pioneering spirit has been recognised and awarded by many, resulting in Stewart receiving numerous accolades, among them, the Jamaica Hotel and Tourist Association's Hotelier of the Year 2015, World Travel Awards' Rising Star, Caribbean World's Travel and Tourism Personality of the Year, the Distinguished Alumni Torch Award from FIU and The Gleaner Company's Jamaica 50 under 50 Award. In October 2015, Stewart was named the Caribbean Hotel and Tourism Association's Hotelier of the Year 2015.

A lover of the ocean and all things adventurous, Stewart was inspired by his passion for sharing the Caribbean with others, and launched the Caribbean's premier luxury tour company, Island Routes Adventure Tours, offering countless unique and exciting tour and adventure experiences throughout the region. Island Routes has since transformed from a small island outpost to a multiple World-Travel-Award-winning company employing 200 people and offering hundreds of adventures in 12 countries. In just seven years, Island Routes has earned the enviable title of the World Travel Awards' Leading Caribbean Tour Company for four consecutive years. Following significant investments in new assets such as its first-class fleet of luxury cars and buses, in 2014, the company expanded into destination management services and has since signed landmark partnerships with leading brands such as Air Canada Vacations and Hyatt.

Though he's had many successes in the field, his passion for hotels and tourism is but one chapter of Adam Stewart's story. In August 2009, Stewart was appointed CEO and Deputy Chairman of the family-owned ATL Group comprising the Jamaica Observer, the country's leading daily newspaper and ATL Appliance Traders, a chain of domestic and commercial appliance outlets combining exclusive distributorship of the world's top electronic brands and 'unbeatable' customer service throughout Jamaica.

Established in 1968, ATL Appliance Traders has been significantly modernized under Stewart's leadership. A re-energized company now encompasses a broad spectrum of new sectors with international aspirations while still remaining faithful to the philosophy of service that Stewart's father created many years ago. Now in 2016, celebrating its 48th year, the ATL Group is part of the largest private sector organisation in the country boasting over 750 employees nationwide.

In 2010, driven by his love for cars, Stewart changed the face of the automotive industry in Jamaica with the creation of ATL Automotive. With multi-million dollar distributorships and state-of-the-art service centres located in Kingston and Montego Bay, ATL Automotive boasted unrivalled sales and service of Audi, Volkswagen, Honda, Jaguar, Land Rover and Range Rover automobiles. Jamaica embraced Stewart's vision and the revitalized Volkswagen and Audi brands enjoyed huge sales increases in their first years of business, 272% and 346% respectively, with each breaking sales records and making Audi the number one premium brand in Jamaica. The Honda brand, part of the ATL Group since 1997, also scored big with the Honda Automobile Customer Experience Award for two consecutive years and beating all 22 countries who carry the brand in the Latin America and Caribbean region, for market share.

After registering sales of 146%, ATL Automotive, in April 2015, announced the termination of its distributorship of the Land Rover and Jaguar brands in order to focus on new brands to better complement the company's growth strategy. Stewart further changed the game when he announced the introduction of ATL Autobahn, a new division under the ATL Automotive umbrella, through which the company would have sole rights to distribute and service Porsche, BMW and Mini throughout Jamaica. And that was not all. Stewart also revealed that ATL Autobahn would be the master dealer for BMW and Mini for the Caribbean region, with operations in nine other countries: Trinidad and Tobago, The Bahamas, Cayman Islands, Curacao, Barbados, Aruba, St Lucia, Suriname, and Antigua.

Despite being one of the most prominent young businessmen in the world, Stewart remains a proud Jamaican and citizen of the Caribbean dedicating much of his time to elevating the region he calls home.

In 2009, Stewart founded the Sandals Foundation with the aim of uniting the region under one common goal: to lift its people through education and protect its delicate ecosystem. The Sandals Foundation harnesses the resources, talents, partnerships and awareness behind the Sandals Resorts brand to tackle a myriad of issues affecting the Caribbean. In 2013, Stewart was named as an Ambassador of the Caribbean-SickKids Paediatric Cancer and Blood Disorder Project. The not-for-profit collaboration between Canada's renowned Hospital for Sick Children in Toronto and various institutions across six Caribbean islands works to provide the best possible management for paediatric cancer and to improve outcomes for children affected by cancers and serious blood disorders in the region. Stewart also founded and sits as Chairman of We Care for Cornwall Regional Hospital, a local non-profit organisation that brings together Montego Bay-based individuals to raise funds and improve the facilities of the nearby Cornwall Regional Hospital.

Underlining his reputation as a staunch advocate of education, Stewart established an internationally-accredited private sector educational institute, the Sandals Corporate University/ ATL Academy of Excellence. Launched in early 2012, the Sandals Corporate University pushes the boundaries of distance learning in the Caribbean with over 4,100 team members enrolling in the University to date, and the resorts themselves reaching new levels of excellence.

In 2016, Stewart received the Order of Distinction (Commander Class) for outstanding contribution to tourism and the hotel industry. The Order of Distinction is a national honour conferred by the Government of Jamaica upon citizens who render outstanding and important services to the country. Additionally, he was appointed a member of Jamaica’s Economic Growth Council and a member of the Board of Directors of the Port Authority of Jamaica by Prime Minister, The Most Honourable Andrew Holness. These appointments were shortly followed by another commendable accomplishment when he was asked by Jamaica's Minister of Tourism, the Honourable Edmund Bartlett, to lead the Tourism Linkages Committee in the capacity of Chairman. Stewart also currently holds the post of First Vice-President for the Jamaica Hotel and Tourist Association. Stewart also received the award for 2016 Caribbean American Mover & Shaker – Humanitarian of the Year from the Caribbean Media Network.

Within the local community, Stewart continues to serve as ambassador to the University of the West Indies, helping to promote higher education in Western Jamaica and throughout the island and region at large.

Adam and his wife Jill are proud parents to son Aston and daughters Sloane and Camden.

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